Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United States : 6 - 9 business days
  • Europe : 3 - 6 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

We only use customer information to fulfil orders. We do not store or use customer information for any other purpose. Information such as name, address, and email address is not stored on our computers. If and when required, we will communicate with you about your order status using the Etsy platform.

I may use your information to fulfil your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests (i.e. taxes)

(b) enforce my agreements, terms and policies.

(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

(d) protect the rights, property, and safety of my customers or others.

If and when required, we will communicate with you about your order status using the Etsy “convo” platform.

I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.

Legal imprint