The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customers' information is used only for order fulfillments.
The information we collect about our customers is never used for any other purpose.
Computers do not store information like name, address, and email address. The Etsy platform will be used to communicate with you regarding your order status if and when needed.
Your information may be used to complete your order, to resolve disputes, or to provide customer support.We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests (i.e. taxes)
(b) enforce my agreements, terms and policies.
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues.
(d) protect the rights, property, and safety of my customers or others.
The Etsy "convo" platform will be used to inform you of your order status if and when necessary.
PayPal and Etsy Payments, which process your financial information independently, do not reveal your account details to us.
As long as our shop is on Etsy or until Etsy deletes it, your transaction information will be stored on its system. If you provide us with information, we won't spam you or contact you.